Customer Support

Although MEALTRACKER® Software is simple to use, we realize that any software is only as good as the support that comes with it. For that reason, we strive to constantly improve our technical support.
The following links should provide reference to many of your questions:

Summary of Recent Updates
6/19/08 Item Notes/Select Residents You can now add Item Notes when entering Selective Menus.
6/19/08 Physician Name Physician Name was not displaying correctly when changed in Resident Profile.
6/16/08 New Installer All MealTracker installers are now 64bit OS compatible.
6/16/08 Enable Category Refusals feature for Select Residents. Select Masters now uses Category Refusals from Resident Profiles to remove items as indicated.
6/2/08 Print all recipes for cycle menu. Select range of days for cycle menu and print "standardized" recipes for selected days.
5/28/08 NO weight residents/ Weight Reports Added ability to remove "no weight" residents from weight reports.
5/28/08 Additional Safeguard for select menu residents Added warning prompt if user manually adds disliked item to Select Resident.
5/21/08 Production Detail Report Headings Added headings to the Production Detail report to make it easier to use.
5/21/08 NutriTracker WAG Nutrient Analysis Report New Report summarizes menu analysis for entire week.
5/21/08 Strong Passwords feature enabled. Security Access feature now supports "Stong Passwords" standards.
5/21/08 Identifying select residents on Tray Tickets. Added asterisk to resident name on tray ticket to indicate resident is on select status.
4/10/08 Allergy on DietCards New section to display Allergies seperately on Diet Cards.
4/10/08 Allow users to select nutrients for display in NT Allows user to select which nutrients display on screen in order to reduce screen clutter.
4/10/08 New feature to use Likes from Resident Profile on Select Menus Now sorts items based on Likes list from resident profile.
4/7/08 NutriTracker Error Resolution Resolved error when all items are deleted from intake study.
4/3/08 New Print Preview feature for Diet Cards Implemented same feature as Tray Tickets.Displays on screen with print button.
3/28/08 Wants to lock user from adding or editing master item Specifically we need to make sure the form used when search Master Items would check access rights for the "Add Item" or "Edit Item" is clicked.
3/28/08 Update to improve line handling feature for notepads. Sometimes lines weren't breaking were we would like them to.
3/14/08 Diet Card feature now supports stylized options Added to setup parameters to enable desired styles for diet cards.
3/14/08 Added "Monitor" feature to Select Menus Days to monitor from resident profile now displays on Select Menus.
3/14/08 Updates to Week-at-a-glance report. Style 2 drops the last item from the longest meals for the week.
3/14/08 Stylized menu options. Updates to improve functionality.
3/7/08 CostTracker updates Minor cosmetic updates based on user feedback.
3/7/08 Snack Production sheet update Corrected issue with item number and portion sizes not always printing correctly.
2/13/08 Q-Shift interface updates. Update to improve functionality.
2/7/08 New Recipe Printout format added New format available under Recipe Scaling.
2/6/08 Would like condiment report list similar to exceptions New option is now available.
1/14/08 Days Meals Skipped Now enables you to override days/meals served by auto-selecting just one resident.
12/3/07 New Feature added to Expire Special Requests New button added to Special Requests feature.
12/3/07 Special Request Expiration Feature extended to PPC Updated the import and export features in MealTracker to use the Expiration data with the PPC
12/3/07 Census With Notepad/ Room Number Clipping Updated report to prevent clipping of room numbers.
12/3/07 NutriTracker Search Capability Improved search capability in NutriTracker
11/13/07 CostTracker calculated cost The calculated cost is not displaying for recipes
11/13/07 CostTracker catalog search Now searches multiple key words.
11/12/07 Last weight column for weight entry screen. Added column displaying the last weight entered when putting in new resident weights.
11/12/07 6 Month Weight Report Added the ability to include resident's with no weights.
11/12/07 Enabled "Remove" button on Production Groups that use Cart-Order "Remove" button does not work to remove cart from cart-order production group.
11/6/07 CostTracker Update Enabled 4th meal for Menu Costing Report
Update MEALTRACKER ®


Training Videos

Videos

MEALTRACKER Dietary Software
9 Church Street Suite 202
Hornell, NY 14843
Sales/Support: (800) 755-3284
Fax: (607) 324-2471
info@mealtracker.com