Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
Facilities that refer patients to post-acute care settings increasingly expect robust interoperability to make patient transfers as seamless as possible, for both the patient and providers. Iredell County Hospice and...
Labor shortage remains one of the industry’s biggest challenges. As a result, many clinicians are feeling burnt out and/or are experiencing a work-life imbalance. So, it’s important that you maximize...
When Tiffany Tomasso and her business partner, Steve Lampa, started Kensington Senior Living in 2010, they knew they would need an efficient way to oversee the operations of the communities...
The staff at Columbine Health Systems was accustomed to using an electronic health records (EHR) system for documentation. But when the transition to PDPM began, they realized a better system...
Hear from Healthcare Management Services to see why they chose MatrixCare to help their business go paperless.
Regulation and resident acuity have been increasing in skilled nursing facilities, leaving providers scrambling to find a way to do more with less. In addition, the changes caused by the...
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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